2024 UDA Convention

Thursday, February 1      10:00 – 10:45

Ryan Vet

Creating Experiences Worth Sharing- How to Simply Boost Patient Experience and Maximize Practice Growth 

The landscape in dentistry is drastically changing. It is more important than ever to stand out to your patients and create an experience worth sharing. In this course, attendees will explore ways to boost patient satisfaction with simple, easy-to-apply customer service and marketing strategies. Additionally, attendees will explore effective communication and time management techniques for optimal patient satisfaction. With these tools, you will discover exciting ways to radically grow your patient base without breaking the bank. 

Learning Objectives

  • Create, implement, and measure effectiveness of patient experience initiatives.
  • Design, deploy and measure impact of cost-effective marketing campaigns.
  • Define ways to optimize patient experience through effective communication. 


Thursday, February 1     11:00-11:45 am

Company: Glidewell      
Presenter: Jinny Bender, DMD  Jinny.bender@glidewell.com

INCORPORATING DIGITAL DENTISTRY:  In this program, attendees learn how to incorporate digital dentistry into their practice practically and profitably. Dr. Binder discusses how to embrace the digital workflow in scanning, designing, and milling in-office chairside restorations using a modern CAD/CAM system. Additional topics discussed are material selection, preparation, final finish, and cementation.

Learning Objectives:

  •  Learn to review the benefits of a digital workflow.
  • Learn to apply techniques for digitizing the clinical workflow.
  • Learn different restorative materials for a CAD/CAM system.
  • Learn to produce quality restorations in a single visit.

Thursday, February 1     Noon -12:45 pm

Company: Drill Down Solutions   
Presenter: Stephen Nance     Website: Schedule with me

5 Ways to Increase Dental Profits
Learn how to make your dental practice more profitable by taking basic steps toward success.

Learning Objectives

Learn how small steps can have a large impact.
Learn how to increase collections.
Learn how to mitigate taxes.

Thursday, February 1 at 1:00     1:00 – 1:45 pm

Company: Gargle
Presenter: Jake Goates

Marketing Budgets - How Much to Spend, and Where to Spend it!

Come and get to know one of the best marketing and branding professionals in the industry while you learn the difference between branding and marketing; How to avoid overspending on marketing services; how to hold your marketing team more accountable, and why you should invest marketing dollars into specific campaigns or avoid others. This course was designed to help you minimize the guesswork of marketing by breaking down case studies and identifying what works and what doesn’t for your market.

Learning Objectives:

  • Understand branding versus marketing strategies.
  • Learn about proper marketing budget allocation and projections.
  • Discover how to hold team members and marketing vendors accountable to marketing dollars.

Thursday, February 1     2:00-2:45 pm

Company: Safe Sedation Training
Presenter: Micah Baker

Safety in Sedation

How safe is your sedation practice? This course will review key elements of assessing patients along the sedation continuum and, using part task trainers, allow you to practice potential intervention techniques when your patient is not able to self-rescue. As healthcare providers, we often don’t get to practice what to do when a patient stops breathing or is not tolerating a procedure with a standard amount of sedation. This course will give you tools to improve your patient assessment, emergency communication and safety of your sedation practice overall.

Learning Objectives:

  • Identify levels of sedation from the sedation continuum.
  • Perform rescue interventions for each sedation level.
  • Identify your personal and office staff needs for a safe sedation practice.

Friday, February 2     9:00-9:45 am

Company: Dental Intelligence
Presenter: Steve Jensen

Intelligent Dentistry: “Secrets of the Top 10% Highest Performing Practices”

Would you be interested in learning what the top performing dental practices are doing to thrive during the ups and downs of our economy.  We analyzed the data from 10,000+ dental practices and discovered a simple formula for success that elite dental practices follow.  By the time we're done, you'll have the inside scoop on how the top practices in the U.S. are thriving and have the tools to replicate their methods for success.

Learning Objectives:

  • Learn how to increase practice production.
  • Learn how to increase collections.
  • Learn how to increase office visits.

Friday, February 2     10:00-10:45 am

Company: Weave 
Presenter: Branden Neish     www.getweave.com

Hiring Robots: Putting AI to Work in Your Office as a Full-Time Employee

AI can provide more than just insights into your office; it can actively become a full-time employee at your office. From performing tedious time-consuming tasks to providing new opportunities, learn how you can start or enhance your use of AI in your office and how, when used properly, you will find hitting new office records in ROI, efficiency, and growth.

  • Learn how AI can become a full-time employee at your office.
  • Learn how you can start or enhance your use of AI in your office.
  • Learn how when AI is used properly you will hit new office records in ROI, efficiency, and growth.

Friday, February 2     11:00-11:45 am

Company: Dandy
Presenter: Dandy Lab Expert     www.meetdandy.com

Inside Dandy Utah - America’s Most Advanced Digital Dental Lab

Have you heard the buzz? The beehive state is now home to America’s most advanced dental laboratory! Join us for a unique journey behind the scenes at Dandy Utah. Here, the fusion of craftsmanship and cutting-edge technology takes center stage, birthing a new standard of quality and consistency! Come visit us, as we pull the curtain back on our 30,000 square foot flagship lab Dandy now calls home.

Learning Objectives:

  • Learn how partnering with a fully digital lab elevates your practice.
  • Discover the future of advanced digital workflows, including digital dentures.
  • See how digital labs are changing the way dentists communicate on cases.

Friday, February 2     12:00-12:45 pm

Company: Dental Radiology Diagnostics
Presenter: Robert J. Timothy DDS, MS

CBCT Applications and Incidental Findings

Learning Objectives:

  • Understand the application for CBCT use.
  • Using the information for the diagnosis and treatment of the patients.
  • The importance of interpretation of the complete volume.

Friday, February 2     1:00-1:45 pm

Brett Kessler, DDS
ADA President Elect

Overcoming Addictive Behavior